Culture & Values
Culture of care
The hospitality business is quintessentially a people business. It’s about warm welcomes and fond farewells. About providing genuine care and thoughtful service that sets the scene for unforgettable moments. Equally, it’s about caring for people and the planet. From our dedication to creating a supportive and inclusive work environment for all our colleagues around the world to our constant quest to foster deeper employee engagement, people are at the core of our business philosophy. Our commitment to sustainability and supporting local communities through our corporate social responsibility partner BE Health set Kempinski apart as a company driven by purpose and passion.
Diversity & Inclusivity
In the Kempinski family, more than 24,000 individuals perform with passion and dedication every day, bringing character and warmth into our constellation of beautiful havens. From Havana to Hangzhou, our colleagues come from all corners of the globe, bringing with them experiences and insights that enable us to see the world in sharper focus. Diversity makes us who we are: strong, unique and wonderful. Welcome to Kempinski, where everyone is welcome.
Engagement & Feedback
From the basement to the boardroom, every member of the Kempinski family has a voice, amplified by an industry-leading communications platform that puts everyone on the same page. By engaging in a constant exchange of ideas and feedback, we tailor our experiences behind the scenes, ensuring that you, our talented cast, can always deliver an exceptional performance when the curtain rises. Your prosperity is our priority, so when you talk, we promise to listen.
Motivation & Purpose
For the last 128 years, Kempinski has enchanted guests with our extraordinary hotels and resorts, built on passion and purpose, defined by a sense of timeless elegance. Everything we do is designed to shine, from the smallest detail to the grandest gestures. Attention to detail is the difference between memorable and unforgettable. In the pursuit of excellence, we have high expectations. We lead by example. And we recognise talent when we see it.
Training & Growth
Your career with Kempinski is a continuous journey. We’ll be with you every step of the way, recognising your commitment and nurturing your creativity to ensure you have the chance to reach your full potential. From in-house experts and mentoring to specialised training programmes designed to fast-track your development and identify tomorrow’s leaders, Kempinski Careers empowers everyone to thrive and flourish.